Product Owner - Customer Journeys
Qbtech
Processansvarig, ITIL
Plats: Stockholm
- Omfattning: Heltid
- Anställningsform: Tills vidare
- Villkor: Heltid Anställningstid enligt överenskommelse
- Omfattning: 100%
Jobbinformation
- Antal lediga tjänster: 1
- Publicerad: 2025-04-17
- Sista ansökningsdag: 2025-10-04
Lön
- Lön enligt överenskommelse
Om tjänsten
Would you like to take part in transforming healthcare? Qbtech is the global market leader in professional ADHD tests, providing tests that are both CE-marked and FDA-cleared for use as an aid in the assessment and treatment evaluation of ADHD for people aged 6–60. Our vision is to transform healthcare by providing a complete system of leading objective tests, products, and services that empower clinical and financial decision-makers to improve outcomes and support patients to better understand their symptoms and treatment.
Qbtech is present in 14 countries with offices in Stockholm, London, and Houston. Over the next years, Qbtech will make significant investments into new products, technologies, and people to further strengthen their services and product offerings with the aim of building an ecosystem with solutions for providers, clinicians, and patients.
About the role
We're looking for a Product Owner to lead and optimize our customer journeys — from the very first sign-up to long-term engagement. In this role, you’ll work cross-functionally across product, UX, marketing, tech and customer success, driving initiatives that directly impact growth and retention.
You’ll own the roadmap for our core customer touchpoints and make sure they support a seamless experience across the customer lifecycle.
Essential responsibilities:
- Lead the development of onboarding and sign-up flows that support our sales and marketing teams.
- Design and implement retention capabilities that increase LTV and reduce churn.
- Own the customer journey and retention capabilities roadmap and backlog.
- Drive insights work using data and user feedback.
- Define and track KPIs related to onboarding and retention.
- Stay on top of industry trends in customer experience and technology.
What we’re looking for
You’ve worked in similar roles before – in SaaS, e-commerce or other B2B environments. You enjoy combining strategy and execution and know how to turn customer insight into real product improvements. Key qualifications:
- Strong understanding of lifecycle management, customer segmentation and agile product development.
- Hands-on experience with analytics tools, KPI tracking and insight gathering.
- Excellent communication skills and stakeholder management across functions.
What can Qbtech offer you?
At Qbtech you will have the opportunity to work with something meaningful that helps people understand ADHD while transforming healthcare. You will work in an international environment together with some of the leading experts in the world. You will lead the development of best in class as well as first in class products and services – globally.
There are plenty of opportunities to learn and grow and to expand into other technologies within the company. Qbtech also offers education and certifications in fields that are relevant to the technology used within the company.
Arbetsgivare
Qbtech AB
- Organisationsnummer: 5566246996
- Hemsida: http://www.qbtech.com
Kontaktperson
- Kontakt: Axel Jeppsson